Advantis Debt Recovery - We Can Help
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Who is Advantis Debt Recovery?
Advantis Debt Recovery is a UK debt collection agency that contacts customers on behalf of businesses and public sector organisations. They don’t usually own the debts they work on,and their role is to reach out, request payment, and manage the account for the original creditor.
They’re known for collecting debts linked to utilities, telecoms, local authorities, and government departments including HMRC. If Advantis has contacted you, it usually means the organisation you owe money to has asked them to step in and handle the account.
How to contact Advantis Credit
Advantis Credit telephone number:
01782 401 100
Website:
https://www.advantiscredit.co.uk/
Advantis Credit postal address:
Advantis Credit Ltd
Minton Hollins Building
Shelton Old Road
Stoke-on-Trent
Staffordshire
ST4 7RY
Can you help me deal with Advantis Debt Recovery?
Yes, we at PennyPlan support people who feel under pressure from debt collection agencies like Advantis.
Contact from a collector can feel overwhelming, and it’s not always clear what your next step should be. Our team offers free and confidential guidance so you can understand your choices and look at debt solutions that may lower your repayments or reduce what you owe, depending on your situation.
Who do Advantis Debt Recovery collect debts for?
Advantis collects debts on behalf of a wide mix of organisations across the UK. They often work with utility providers, telecoms companies, government departments, local authorities, and financial services firms.
You might not recognise their name because the balance usually began with a different organisation. In many cases, the original creditor asks Advantis to manage the account once payments have been missed or the debt needs specialist handling.
How will Advantis Debt Recovery contact me?
Advantis usually contact customers by letter, phone, email, or text to discuss an outstanding balance or request an update on the account. Their messages often direct you to get in touch or provide information about repayment options.
If you don’t respond, you may receive further reminders. This can feel uncomfortable, but there are clear rules around how debt collectors are allowed to communicate. If the contact feels excessive or unfair, PennyPlan can help you understand your rights and support you in managing any further communication.
Why are Advantis Debt Recovery contacting me?
Advantis usually contact you because they’ve been asked to recover a balance that hasn’t been paid. The debt still belongs to the original organisation, but Advantis have been instructed to manage the account and request repayment on their behalf.
This might happen if payments have been missed, a bill has fallen overdue, or the creditor needs external support to bring the account up to date. Their contact doesn’t confirm the debt is correct, so it’s sensible to check the details and make sure the balance is genuinely yours. If anything feels unclear, our team at PennyPlan can help you review the information and understand your next steps.
What should I do if Advantis Debt Recovery is contacting me?
It helps to start by checking the details of the debt and making sure the balance is genuinely yours. Advantis should provide information about the account, including who the original creditor is and how much they believe you owe.
If the debt is correct but you can’t afford to pay, don’t feel pressured into agreeing to something unrealistic. You’re allowed to ask Advantis for time to get advice, and they must give you space to understand your options. Remember not to panic, you’re not alone. We can help you look at your budget, explore suitable debt solutions, and decide on a plan that feels manageable for your situation.
The important thing to remember with ourselves is we are on your side. We will take you through a process known as an income & expenditure to understand fully your financial situation and then we will talk to you about which options are available to you to take care of your debts.
How to deal with Advantis Credit
Advantis usually want an update on the account, so it helps to respond once you feel ready. You can ask them to confirm the creditor, the outstanding balance, and when the account fell behind. This gives you a clear picture of what they’re asking for before you decide on your next step.
If the balance is accurate but the payment they want is unrealistic for your budget, you’re allowed to explain your situation and request an affordable arrangement. You can also ask them to pause contact while you get advice. We’ll guide you through this, helping you review the debt properly, and talking you through solutions that may ease the pressure or reduce what you owe over time.
Can Advantis Credit take me to court?
Advantis don’t make court decisions themselves, but the company they’re collecting for can choose to start legal action if the debt remains unpaid. This normally happens only after repeated attempts to resolve the account and usually comes with clear warnings before anything progresses.
If a case does reach the courts, you could receive a County Court Claim and, if not responded to, a County Court Judgment. This affects your credit file for six years. Reaching out for support early can help you understand your position and give you time to look at affordable options before the situation moves in that direction.
Does Advantis Debt Recovery affect your credit score?
Your credit score is affected by how the original account was managed rather than by Advantis contacting you. If the debt has missed payments or has already defaulted, that information sits on your credit file for six years and can make borrowing harder during that time.
Further issues can appear on your report if the debt remains unresolved and the creditor chooses to take things further, such as starting court action. Reaching out for support can help you understand what’s showing on your file now and what steps may improve your position over time.
Still unsure or want to know more?
That’s where our advisors come in, our expert debt advice team can help find a solution that works for you. If you need help with problem debt, we’re on your side.
At PennyPlan we understand that every financial situation is different, and approach every customer with the care and individuality that they deserve.
So, get in touch today and start living better with PennyPlan.